Online Helpdesk & JIRA Upgrade
We’re currently in the process of doing a major upgrade on our Online Helpdesk powered by JIRA.
Technically we’re upgrading from Atlassian JIRA 6.4.1 to 7.2 and Service Desk 2 to 3.2 and migrating the server to improve response time – but if that doesn’t mean anything(!), all you need to know is that you might find the Helpdesk unavailable today.
For more information, either check our Twitter page or keep track of the update with the live link here…